Pinco operates a tiered VIP loyalty program that rewards consistent play across both casino and sportsbook. Players accumulate loyalty points with every real-money bet placed on the platform. Casino bets and sports wagers both contribute, though the points rate may differ by product.
The program contains six tiers:
- Bronze: Entry level. Earn 1 point per C$ 10 wagered on casino slots. Access to weekly reload offers;
- Silver: Reached at 500 lifetime points. Points earn rate increases to 1.25x. Priority email support unlocked;
- Gold: Reached at 2,000 points. 1.5x earn rate. Access to monthly cashback at 12% and a dedicated account manager;
- Platinum: Reached at 10,000 points. 2x earn rate. Custom bonus offers, faster withdrawal processing, and invitations to exclusive tournaments;
- Diamond: Reached at 30,000 points. 3x earn rate. Personal VIP host, bespoke reload bonuses, and higher withdrawal limits;
- Elite: Invitation-only tier for the highest-volume players. Fully negotiated terms, luxury rewards, and event invitations.
Accumulated points can be converted to bonus credit at a rate of 100 points equalling C$ 1 in bonus funds. Converted funds carry a 5x wagering requirement before withdrawal. Points are tracked in real time within the VIP section of your account.